How to Fix Diablo 4 Crashing with Fenris Error? A Troubleshooting Guide

How to Fix Diablo 4 Crashing with Fenris Error? A Troubleshooting Guide

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Diablo 4

Diablo IV is a multiplayer action role-playing game developed and published by Blizzard Entertainment. As the fourth major entry in the Diablo series, it was announced at BlizzCon 2019 and officially released on June 5, 2023 for PlayStation 4, PlayStation 5, Xbox One, Xbox Series X and S, and Microsoft Windows.

Players have the opportunity to create a character from one of five playable classes, namely Barbarian, Druid, Necromancer, Rogue, or Sorcerer, and utilize their unique combat skills to complete missions.

Diablo IV reintroduces familiar features from previous games in the series, such as a heavy emphasis on procedurally generated replayable dungeons and a focus on character progression through loot acquisition. Additionally, the game introduces new mechanics to the series, including a vast open world and player-versus-player combat.

How to fix Diablo 4 crashing with Fenris error?

The Fenris bug is an issue repeatedly reported by Diablo 4 players around the world. Many players took to the Blizzard support forums to express their dissatisfaction with the issue. The bug causes the game to crash with the message “The application has detected an unexpected error.”

According to the official customer support team, this issue is most likely caused by the game trying to launch on the player’s system’s integrated graphics processor (iGPU). While the exact cause of the error may vary, let’s explore potential solutions to fix it.

Check if your device meets the system requirements Make sure your PC meets the minimum system requirements for Diablo 4. If your PC is not up to par, it may be the cause of the Fenris error.

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Minimum system requirements

  • Operating system: 64-bit Windows 10 version 1909 or higher
  • Processor: Intel Core i5-2500K or AMD FX-8350
  • Memory: 8 GB RAM
  • Graphics card: NVIDIA GeForce GTX 660 or AMD Radeon R9 280
  • DirectX: Version 12
  • Storage: SSD with 90 GB free space
  • Internet: Broadband connection

Repair Game Files Missing or Corrupted Game Files

  1. Launch the Battle.net client and find Diablo 4.
  2. Right-click on the game and select Options, then Scan and Repair.
  3. The Battle.net client will search and replace any missing or corrupted game files.
  4. Once the scan is complete, restart your computer and launch the game.

Update your BIOS and change RAM speed

  1. Enter the PC’s BIOS settings.
  2. Find the RAM settings option and select Advanced settings.
  3. Reduce RAM speed to a lower value.
  4. Save the changes, restart your computer, and launch Diablo 4 to see if the error persists.

Enable high performance mode

  1. Open the Graphics Settings menu in Windows Settings.
  2. Under Graphics Performance Preferences, click Browse.
  3. Navigate to the game’s installation directory and select the game’s .exe file.
  4. Once added to the list, click on it and select the High Performance option.

Adjust game files

  1. Go to directory: DocumentsDiablo IVLocalPrefs.txt.
  2. Use Notepad to open the LocalPrefs.txt file.
  3. Find the “DisableChromaEffects” option and set its value to “1”.
  4. Save changes and start the game.

Turn off Adaptive Sync for AMD graphics card users

  1. Open the AMD Radeon software and click Show.
  2. Click “Specifications” and scroll down to find the “Adaptive Sync” option.
  3. Turn off adaptive sync and launch the game to check if the problem persists
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What is Diablo 4 crashing with Fenris bug?

To fix the Fenris bug in Diablo 4, Blizzard has come up with two possible solutions. The first suggestion is to install the latest driver version for your dedicated GPU. This ensures that your GPU has the necessary updates to run your game smoothly.

The second solution involves forcing a dedicated GPU to boot Diablo 4 via Nvidia settings. By doing this, you ensure that the game is using the correct GPU and not the system’s integrated graphics processor (iGPU).Adjusting these settings can help resolve Fenris errors and improve the overall performance of your game

Diablo 4 crashes due to Fenris error

The Fenris error in Diablo 4 occurs when the game attempts to launch on the system’s integrated graphics processing unit (iGPU), which is not officially supported. This means that the game is not designed to run on integrated graphics, so you may experience issues or perform poorly.

Take Diablo 4, for example. The game requires a dedicated graphics card to run optimally and provide a smooth gaming experience. However, if the game mistakenly attempts to launch on the integrated graphics card instead of the dedicated GPU, it may cause a Fenris error and result in a crash or other unexpected error.

It’s worth noting that each system may have a different method of accessing and adjusting these settings, depending on the specific hardware and software configuration.It is recommended to consult the documentation or support resources provided by your GPU manufacturer, or refer to Blizzard’s official guide, to properly configure Diablo 4 to use a dedicated GPU and avoid Fenris errors.

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Disclaimer: The above information is for general information purposes only. All information on this website is provided in good faith, but we make no representations or warranties, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of any information on this website.

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