NARA AI toolkit to transform customer experience

The National Archives and Records Administration (NARA) is embracing technology to improve the user experience. NARA AI tools like semantic search and optical character recognition to enhance access to millions of records, starting with the Warren Commission documents. Funded by $9.3 million from the Technology Modernization Fund, NARA aims to streamline veterans’ processing, while incoming CIO Gulam Shakir will focus on cybersecurity and mobility. Cloud-based migration.

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