Roblox age verification not working
“Roblox Age Verification Not Working” indicates a situation where the age verification process within the Roblox platform is not working as expected. This issue can manifest itself in a number of ways, such as errors during document submission, selfie capture, or validation cross-reference stages.
When encountering this issue, users may not receive the expected “Pass” or “Fail” results, resulting in inability to access certain features that require age verification. Factors that prevent age verification from functioning properly may include technical glitches, device incompatibility, or incorrect documents and selfies being submitted.
It is important for Roblox to promptly address and correct such issues to ensure the accuracy and reliability of its age verification system, thereby fulfilling its commitment to creating a safe and age-appropriate digital environment for its user base.
How to verify age on Roblox?
“Now that we have all the necessary components needed to ensure the process is successful, let’s move on to verifying our age on Roblox. Make sure to have your government ID ready and follow the steps listed below.
Step 1: Access settings
1. Log in to your Roblox account.
2. Click the gear icon in the upper right corner and select Settings from the menu.
Step 2: Birthday Verification
1. Go to the Account Information section.
2. Under the “Personal” tab, find your date of birth.
3. Click the “Verify my age” button below your date of birth.
Step 3: Pop up details and QR code
1. A pop-up window will appear with the requirements and QR code.
2. Scan the code using your smartphone’s QR code scanning app.
Step 4: Start session
1. After scanning, click “Start Session”.
2. If prompted, grant camera permissions.
Step 5: Record photos
1. Place your government ID in the frame.
2. Click the “Shutter” button to take a photo.
Step 6: Document Flip
1. Turn the document over.
2. Place it correctly in the frame.
3. Click the Shutter button again.
Step 7: Take a quick selfie
1. Aim your face at the front camera frame.
2. Click the “Shutter” button to take a selfie.
Step 8: Verification Process
1. The system will verify your ID based on your selfie.
2. This process may take some time.
Step 9: Check the results
1. Return to the browser tab with the QR code.
2. Check the Pass or Fail result.
3. If verification fails, consider using a different ID and make sure you have better lighting when taking selfies.
4. Please note that if verification fails, you need to wait 7 days before trying again.
Once you complete the age verification process, you will be able to enjoy all Roblox features, including voice chat with friends. “
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Why doesn’t Roblox age verification work?
Roblox uses a strong age verification process, not just a verbal statement. In order to successfully complete this process, it is critical to have official government-issued photo ID. Including your photo in this identification serves an important purpose – it allows the system to carefully cross-reference your identity and appearance with its records, ensuring a rigorous verification process that accurately matches your name and face.
As the cornerstone of this verification protocol, a government-issued ID proves the legitimacy of your identity and reinforces the system’s commitment to maintaining a safe and responsible online environment. This meticulous approach underscores Roblox’s commitment to protecting its community and enhancing the overall user experience.
Disclaimer: The above information is for general information purposes only. All information on this website is provided in good faith, but we make no representations or warranties, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of any information on this website.