Finals cross-platform play not working
The “Unable to Join Team” error in the Grand Finals stems from a server overload during the ongoing open beta. To resolve this issue, try restarting the game on both ends, which is the developer-recommended solution. Enabling cross-platform play in the game settings, specifically under the “Network” section, may work.
Alternatively, a unique workaround involves using the Steam Browser: log in, visit the Finals store page, open the console using F12, type “RequestPlaytestAccess()”, and press Enter. The developers acknowledge the server overload issue and are actively working to expand capacity.
This type of bug is common during the testing phase, and players’ patience and developers’ continued efforts are crucial to fixing the issues. Stay up to date as the Grand Final progresses and learn more about the game, including changing your name or earning Twitch rewards.
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How to fix Finals cross-play not working?
Restart the game client:
If you encounter cross-play issues during Grand Finals, the recommended fix is to restart the game on both ends. Developers recommend this simple solution to resolve connectivity issues.
Enable cross-platform play in settings:
Navigate to the game menu, access Settings, then go to the Game tab. Under the “Network” section, make sure the “Cross-platform play” option is turned on. Also, confirm that the Matching Zone is set to Automatic.
Steam browser workaround:
If the above steps fail, try using the Steam browser method. Visit the Steam website, make sure you’re logged in, go to The Finals store page, and press F12 to open the console. Type “RequestPlaytestAccess()” and press Enter. Test the game to see if the cross-platform play issues still occur.
Confirm that the server is overloaded:
The “Unable to Join Team” error may be caused by server overload during the open beta. The developers at Embark Games are actively expanding server capacity to alleviate these common beta phase challenges. Patience is recommended as we work hard to enhance the overall gaming experience.
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How to invite friends to participate in the finals and use Crossplay?
Invite friends to join the finals to enhance your gaming experience. Follow these steps to seamlessly invite friends to your party:
1. Access the lobby screen:
Navigate to the lobby screen (backstage) in Grand Finals.
You can enter the social menu by clicking the social button in the upper right corner or the “Invite to Party” button next to your character.
2. Add friends:
In the social menu, find and click the yellow “Add Friend” button.
Enter your friend’s Embark ID or share your Embark ID. Your Embark ID (in the format InviteExample#1234) can be found by clicking on your player profile.
3. Invite nearest teammates:
To add friends from recent matches, visit the social menu and click the “Recent” button in the upper left corner.
A list of players from recent matches will appear, allowing you to easily add them to your friends list.
4. Handle friend requests:
If you receive friend requests, please accept them using the “Request” button in the social menu.
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